Investors Help Center
Quick answers to your questions about our software, licenses, downloads, training, and your account. Select the correct topic below and proceed immediately.
Choose your support category
The most frequently used help topics are grouped so that you do not have to search through long lists.
Software & installation
Help with installation, reinstallation, updates, and the first startup.
- Install TransStock
- Transferring to new PC
- System Requirements
My account & licenses
Everything about downloads, activation, renewal, invoices, and subscriptions.
- Activate license
- View invoices
- Manage subscription
Products
Compare TransStock, TransFolio, and Beursgrafiek and choose the right solution.
- Product choice
- Compare software
- Data plan
Training & videos
Help with registration, access to recordings, webinars, and course materials.
- Watch videos
- Attend webinars
- Training material
Frequently asked questions
Answers to the most common questions about installation, payment, and use.
- Populaire vragen
- Quickstarts
- Solve problems
Personal support
Didn't find an answer? Contact us or request remote support.
- Contact us
- TransStock Doctor
- remote support
Popular help articles
Start here if you are looking for a quick, practical solution.
Frequently asked questions
How do I install TransStock on my computer?
Download the installer, run the setup file, and activate with your personal details. In the manual, we show you step-by-step how to complete the installation and perform an initial test run.
How can I transfer TransStock to another PC or reinstall it?
Start with the correct download, create a backup where necessary, and reactivate. On our page, we explain when to perform a clean installation and when a transfer is recommended.
What are the system requirements for Windows and Mac?
Before installation, check the minimum and recommended specifications such as CPU, RAM, storage, supported Windows versions, and any prerequisites such as .NET or Excel compatibility.
TransStock is installed — what now?
Start with the quick start: initial settings, choose a data source, load the basic layout, and a quick test with a sample list. This way, you avoid beginner mistakes.
Is there a trial version of TransStock available?
You can get to know TransStock through our demo or trial options. We clearly explain what is included and how you can easily get started with the appropriate license type.
How do I start TransStock Doctor?
TransStock Dokter is remote support. First, make an appointment. At the agreed time, start the SOS app or open the dashboard in the software and select TransStock Dokter.
Still haven't found an answer?
Our staff are happy to assist you. Contact us with your question or schedule a remote support session if screen-to-screen is required.