License FAQ

Here you'll find quick answers to licensing questions: from renting or buying to PC usage, renewals/cancellations, updates, and invoices. Looking for a commercial comparison with packages and CTAs? Go to Buy or Rent.

license FAQ software contract

License FAQ – Popular Questions

When renting, you pay periodically; updates and support are included. When purchasing, you retain a permanent right to use the purchased version; updates are recommended for new features and compatibility. Data/licenses run separately.
Read: renting vs. buying

With automatic payment, renewal happens automatically on a monthly/yearly basis. Terminate rental You can cancel your subscription before the next period via a confirmation email or your account. After the lease expires, the subscription expires; upon purchase, the subscription remains valid, but without data updates.
If you do not have automatic payments, log in to your account and you can extend the period online. You can also upgrade from monthly to annually (=20% saving) or subscribe to an extra add-on. Log in to my account

Add-ons follow the duration of your main license. When renting, they run for a period; when purchasing, add-on updates are part of maintenance. Check which add-ons are included or optional for each package.
Available Add-ons

You will receive the invoice by email after purchase or renewal. Immediately via our payment provider for online payments; at the beginning of the new month for bank transfers. You can find bank details at the bottom of every webpage. Haven't received anything? Check your spam folder.
Invoices can also be downloaded via your account: My account

Yes. Because orders and invoicing are linked to your email, this happens administrativeEmail us or use the contact form; you'll receive confirmation and then log in with your new email address.
Change email

Click Forgot password on the login page. Didn't receive an email? Check your spam or contact us; we'll help you quickly.
Recover password

Co-funding is not required. One license = one user. For clubs or teams there is TransFolio Club/Business with the correct rights and management.
License sharing (teams & clubs)

Yes. Take a course through our Investors Academy Or schedule a customized private session. View the schedule or contact us for a quote.
Training & private lessons

The CompuGraphics Trust Center provides you with access to information about the privacy, compliance, terms, and security of CompuGraphics products and services. NL is binding; translations are for informational purposes only. CompuGraphics EULA and Terms of Service
CompuGraphics Trust Center Overview

2CheckOut is our trusted partner specializing in online payment processing. They offer a secure and efficient platform for handling transactions, ensuring your online purchases are safe and seamless.
Through 2CheckOut- MyAccount you can: view order details and status, download invoices, manage automatic payments: Log in to my 2CheckOut account

Sure about your choice?

Compare rent and purchase with examples and get started right away.

Subscribe to CompuGraphics